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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bailey Thibodeaux

June 13, 2025

5  out of  5
rating by Bailey Thibodeaux
"Ila was very helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sydney Clanton

June 6, 2025

5  out of  5
rating by Sydney Clanton
"Suzy was very helpful and patient with me when regarding my auto insurance would definitely recommend for someone shopping for auto insurance"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Nouphay Kongphongmany Agency- State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Voneishia Doucet

June 6, 2025

5  out of  5
rating by Voneishia Doucet
"Suzy with State Farm is one of the best, she did a wonderful job taking care of an issue I had . She was very communicative through out the process until the end."
We responded:
"We’re thankful for your feedback! We are so happy that Suzy was able to take care of the issue you had. It’s our pleasure to assist you with your insurance needs at Nouphay Kongphongmany Agency- State Farm office. If there is anything else we can do to help, please let us know!"
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Kristie Carpenter

June 5, 2025

5  out of  5
rating by Kristie Carpenter
"Absolutely phenomenal & undeniably fantastic agent at this location! Specifically Kerry Abshire! Will go to for EVERYTHING !!!!!! 10/10 Recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cyndi C

June 5, 2025

5  out of  5
rating by Cyndi C
"Best ever"
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Mary callais

June 4, 2025

5  out of  5
rating by Mary callais
"Great Customer Service Always"
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Paul Journet

June 2, 2025

5  out of  5
rating by Paul Journet
"Amazing service from agent. Very helpful & caring I’m extremely satisfied with getting all of our insurance coverage’s with State Farm."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Rickett

May 30, 2025

5  out of  5
rating by David Rickett
"Understanding group of individuals to help you through anything necessary! Glad to be a part of their organization as a dedicated & devoted customer. Wouldn’t trade State Farm for any other insurance provider. Keep up the great work team"
We responded:
"David, that’s so sweet of you for thinking of our office. Nouphay Kongphongmany Agency LLC appreciates your loyalty to State Farm and us. Thank you for giving a 5 star!!!"
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Alyssa Bird

May 29, 2025

5  out of  5
rating by Alyssa Bird
"Mrs. Nouphay is amazing! Very helpful and knowledgeable. Kerry Abshire is a great agent. Super helpful. Overall, a great company! I highly recommend them. They have resolved claims and issues quickly and easily."
We responded:
"Alyssa, I am so pleased to hear that you enjoyed our service. Our office tries our best to service our customers to the best of our abilities. We appreciate the kind words. Thank you so much for giving us a review!!!.. Nouphay K"
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Dallas Walters

May 28, 2025

5  out of  5
rating by Dallas Walters
"Tya was very helpful and provided me with information I needed."
We responded:
"Dallas, thank you for giving us a 5 star Google review!!!"
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Dianne Wells

May 28, 2025

5  out of  5
rating by Dianne Wells
"She gave excellent services Ms Suzy at State Farm"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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sugacraze22 Mountain top

May 28, 2025

5  out of  5
rating by sugacraze22 Mountain top
"The Service was Great!! Tya did an Amazing job!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brooke Marie

May 27, 2025

5  out of  5
rating by Brooke Marie
"Exceptional service shown by Trae at State Farm. The staff is knowledgeable, friendly, and very compassionate. I couldn't ask for better care!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Titanique L

May 23, 2025

5  out of  5
rating by Titanique L
"Tameka Maze was assume and informative. Awesome job"
We responded:
"Titanique… we are very pleased to hear that Tamika was assume and informative. Glad that’s she did an awesome job! We appreciate you taking the time out to give us a 5 star review!!! Thank you for entrusting your insurance needs to Nouphay Kongphongmany Agency LLC and State Farm!!!"
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John Moss

May 21, 2025

5  out of  5
rating by John Moss
"Tamika Maze has been so helpful I will be referring people to her"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cynthia Judice Alleman

May 21, 2025

5  out of  5
rating by Cynthia Judice Alleman
"Mr. Kerry was extremely helpful in expediting paperwork, etc., making the transaction as hassle-free and prompt as possible. I very much appreciate your efforts!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Benita Barrera

May 21, 2025

5  out of  5
rating by Benita Barrera
"I have always received the best service. Kerry has gone above and beyond for my family. We stay with this agency for the great care given to us for all of our insurance needs.."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Phyllis Keaty

May 15, 2025

5  out of  5
rating by Phyllis Keaty
"I had failed to put new insurance card in car and needed to renew drivers license Tamika came thru with text to me. Great!"
We responded:
"Phyllis, wow! That’s amazing that Tamika was able to assist you. We appreciate you sharing your experience with us. Thank you for giving Nouphay Kongphongmany Agency LLC a 5 star!!! We love knowing that Tamika took care of you! "
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Jhoan A Mota R

May 15, 2025

5  out of  5
rating by Jhoan A Mota R
"The best State Farms agent in Lafayette, friendly, attentive, and very dedicated. I don't speak English, so I had no problems communicating. I am grateful to her, thank you for your patience."
We responded:
"Jhoan, so thankful for the 5 star reviews! We tried our best to excel in our service. Thank you for trusting in Nouphay Kongphongmany Agency LLC!!!"
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trae tkg

May 14, 2025

5  out of  5
rating by trae tkg
"Just spoke with Ila and she was such a great help. I would recommend choosing Nouphay State Farm for all your insurance needs!!!"
We responded:
"Trae, glad that Ila was able to help you. We love the referral, please keep them coming! Thank you for give Nouphay Kongphongmany Agency LLC a 5 star!!!!"
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William Scott

May 13, 2025

5  out of  5
rating by William Scott
"The office staff is processional and very friendly!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sabrina Adams

May 13, 2025

5  out of  5
rating by Sabrina Adams
"Kristen was able to help me understand how to transfer my policies to this office. Very professional and explained the process clearly. I am looking forward to working with her and Nouphay."
We responded:
"Sabrina, welcome to our office. We are happy that you are satisfied with our team and Kristen. Thank you for giving us an opportunity to earn your business. We are looking forward to many more years conversation with you. Thank you for giving Nouphay Kongphongmany Agency LLC a 5 star!!!"
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Vic Valentine

May 10, 2025

5  out of  5
rating by Vic Valentine
"Cozy vibes"
We responded:
"Vic, thank you for giving our office a 5 star goggles review!!! We appreciate the thoughtful feedback. Excited to know that our environment has a “cozy vibes”. Thank you again!"
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susan fields-martin

May 2, 2025

5  out of  5
rating by susan fields-martin
"Thank you Ila for the wonderful help you have given us. You are always positive and help us to do what needs to be done with our claim. I don’t know what would happen if you weren’t there to reach out to. Susan and Craig Martin Lafayette."
We responded:
"Susan, we are so pleased that you are satisfied with Ila. Glad that she was able to assist you with your claim. We thank you for taking your time to give our agency-Nouphay Kongphongmany Agency LLC a 5 stars review!!! Thank you for allowing us to service you!!!"
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Deranaisha Broussard

April 30, 2025

5  out of  5
rating by Deranaisha Broussard
"Trae was awesome and such a great help!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."